Reddit FAQ: Answering Your REDMAGIC Questions

Your input and feedback are critical to how we operate at REDMAGIC. This is why we take the time to answer all the pressing questions and concerns you might have, to provide a more proactive and user-focused experience for our fans. These are some of the top REDMAGIC queries we’ve found recently on Reddit forums that might help you find a solution to your problems. 

1. Can I Downgrade My REDMAGIC Firmware?
   

2. Which Devices Are the REDMAGIC Shadow Blade Gamepad 3 Compatible With?

3. Does the REDMAGIC Astra Gaming Tablet Support Game Controllers?

4. Are Shoulder Triggers Usable Outside of Gaming?

5. Can I Charge My Phone While I Game?

6. Why Is There a Green Circle Near the Front Camera?

1. Can I Downgrade My REDMAGIC Firmware?
   

Updates are essential for getting all the latest specs and features, as well as for fixing any bugs or glitches in the system. We strongly recommend that you do not ever downgrade your firmware as every update is there for a crucial reason. If you’ve carefully considered the consequences and still insist on reverting to your older update, you may contact REDMAGIC support and enquire about how to downgrade your firmware.

2. Which Devices Are the REDMAGIC Shadow Blade Gamepad 3 Compatible With?

The REDMAGIC Shadow Blasé Gamepad 3 features a 231mm extendable length to make it compatible with several phones and tablets. The gamepad connects seamlessly to all modern Android or Apple devices. The gamepad is compatible with iOS 13 and above.

3. Does the REDMAGIC Astra Gaming Tablet Support Game Controllers?

The Astra gaming tablet is all about versatile gaming. This is why it effortlessly supports flexible gaming control options. The 9.06-inch tablet supports connectivity with external game controllers via Bluetooth or USB-C. It is important to note that stretchable gamepads from different brands have varying physical structures, with differences in stretch length, clamping range, and port placement.

Therefore, we recommend that users evaluate the compatibility of a specific gamepad based on the tablet's actual dimensions: a width of 207mm and a thickness of 6.9mm, as well as the position of the USB-C port. This will help to ensure a proper and secure fit. For optimal compatibility and experience, we suggest using the REDMAGIC Shadow Blade Gamepad 3, which can be connected via Bluetooth.

4. Are Shoulder Triggers Usable Outside of Gaming?

Shoulder triggers offer a distinct and valuable control for gaming, however they can be used outside of a game as well. REDMAGIC shoulder triggers are designed for gaming within the Game Space app which means that once you add the app into game space and use it in landscape mode, you’ll be able to remap shoulder trigger functions to anything on screen.

5. My Fast Charger Is Making My Phone Heat Up While Charging

We understand that gaming takes time, and charging your phone can take up a lot of it. This is why REDMAGIC devices feature charge separation to allow you to charge your phone while you use it. This innovative feature, combined with the device’s advanced cooling technology, ensures that your device is powered directly from the power source without touching the battery. This ensures seamless gameplay that won’t damage your battery or cause overheating. 

6. Why Is There a Green Circle Near the Front Camera?

With Under-Display Camera (UDC) technology, it is common to see a slight green tint around the UDC area in low light conditions or when certain colors are displayed. To resolve this issue, try adjusting the brightness, switching from Dark Mode to Light Mode, or checking for any software updates. If the issue persists, please contact support for more help. 

We hope that some of your questions have been answered here; however, if you still feel like there may be an issue, please don’t hesitate to reach out to us directly as well. For further assistance, please contact our support team, and we’ll get back to you shortly!

REDMAGIC Persona: REDMAGIC 10 Air Winner

Congratulations to Chelsea Ill***, the winner of the REDMAGIC 10 Air from the REDMAGIC Persona event! A huge thank you to everyone who joined and showed off their gamer side. Stay tuned, we’ve got more giveaways coming your way soon.